When will Facebook, Instagram and WhatsApp be fixed and why they are not working | #cybersecurity | #cyberattack


WhatsApp, Instagram and Facebook are down – with users experiencing issues on the social media platforms.

The platforms confirmed on Twitter they are aware of issues and are working to resolve them.

According to web service monitoring platform DownDetector, thousands of people reported outages from around 4.26pm today (October 4).

READ MORE:Facebook, Instagram and WhatsApp down in global crash

At time of writing, it is unclear what has caused the issue although the company has suffered outages before.

One expert says outages ‘can often point to a cyber attack’.

Jake Moore, the former head of digital forensics at Dorset Police and now cybersecurity specialist at global cybersecurity firm, ESET told the Independent: “Outages are increasing in volume and can often point towards a cyber-attack, but this can add to the confusion early on when we are diagnosing the causes.

“As we saw with Fastly in the summer, web-blackouts are more often originate from undiscovered software bug or even human error.

“Although these are increasing in frequency and require more failsafes in place, predicting these issues is increasingly more difficult as it was never thought possible before”.

Data on DownDetector’s website showed that almost 50,000 people had reported the outages on Facebook.

Most complaints cited issues with the website (72%), while others were linked to issues with the server connection and the app.

More than 60,000 had complained about WhatsApp, with 43% reporting issues with the app itself, while 28% cited the server connection and 28% relating to sending messages.

More than 30,000 Instagram users also had similar complaints, with 51% relating to the app, 26% over the server connection and 23% citing the website.

A graph on the DownDetector website showed a clear spike from after 4pm.

Whatsapp said on Twitter: “We’re aware that some people are experiencing issues with WhatsApp at the moment.

“We’re working to get things back to normal and will send an update here as soon as possible. Thanks for your patience.”

Instagram said: “Instagram and friends are having a little bit of a hard time right now, and you may be having issues using them. Bear with us, we’re on it.”

A Facebook company spokesperson said: “We’re aware that some people are having trouble accessing our apps and products.

“We’re working to get things back to normal as quickly as possible, and we apologise for any inconvenience.”

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