Systems Administrator II​​ | #education | #technology | #training

Position:​​Systems Administrator II​​
Position Status:​Full-Time
Department:​Information Technology
Salary Range:​$57,033.87 – $80,587.37
Opening Date:​July 18, 2022
Closing Date:​August 1, 2022

Position Description:
An employee in this class is responsible for managing a broad range of County computer systems. The employee performs installations, maintenance and troubleshooting on network servers, as well as administration tasks to aid in the continual uptime, speed, and reliability of the County networks. Other duties involve troubleshooting server and network malfunctions, maintaining and expanding Cloud infrastructure, troubleshooting email issues, maintaining backups for disaster recovery, administering server applications and ensuring network and application security. The employee will provide hardware and software support to users including but not limited to software training, technical advice on software packages, software installation, and troubleshooting computer issues. Training at this level is usually on an informal basis and typically includes a variety of technologies. Guides include online research and manuals. This position reports to the Information Technology Director.

• Plans, organizes, and maintains County computer systems, network servers and virtualization.
• Administers County networks and troubleshoots problems related to networking equipment, cabling, protocols or configuration problems.
• Maintains network firewalls and ensures working and secure configuration of all devices.
• Maintains, upgrades, and administers virtual servers, hypervisors and datastores.
• Writes, develops, and maintains scripts to automate various processes such as remote installations and software upgrades.
• Troubleshoots email delivery issues with to Exchange, Office 365, and spam filter appliances.
• Supports, configures, and troubleshoots backup systems and applications.
• Troubleshoots problems such as logging onto computer systems or software, printing, server failures, network failures, network printing problems, and network performance issues.
• Serves as liaison between County and current hardware & software maintenance vendors.
• Responsible to the users for timely resolution of their problems.
• Serves as technical resource for hardware, software, network servers and network connectivity.
• Monitors various systems, applications and reports daily to ensure reliability of County computer infrastructure.

Graduation from a four year college or university in the area of management information systems, or a closely related field and two years’ experience working with Microsoft Windows Environment; or an equivalent combination of training, education, and experience. Must have a valid N.C. drivers’ license.

Special Requirements:
Employee must be fingerprinted to comply with state and federal requirements.

Who We Are:
Located in the Foothills region of North Carolina, Alexander County is primarily rural in nature. Bordered by the Brushy Mountains to the north and the Catawba River to the south, residents can enjoy a quiet, more isolated area in the country or a more urban setting with lakeside living. The county is rich with history and demographically distinguished by a small town and several rural communities. Alexander County is governed by a five-member Board of Commissioners who are elected at-large, serving four-year terms, with a general operating budget of $43 million and approximately 700 employees. The County offers a wide range of training opportunities, a supportive work culture, and an excellent benefits package.

Applications may be filed online at or by mail to Alexander County Human Resources, 621 Liledoun Road, Taylorsville, NC 28681.

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