Scammers targeting vulnerable victims across Ayrshire are launching new email and phone techniques to profit from their crimes.
That’s the warning from police who are urging residents to be on their guard after a surge in cases.
One pensioner told Ayrshire Live how she was duped out of more than £800 after falling for a “highly believable” call from a man posing as an employee at a mobile phone giant.
The 73-year-old, from Ayr said: “This man had access to all of my account details and was able to tell me very precise details about the payments I was making.
“I would like to think that I ask a lot of questions and wouldn’t fall for a scam, so this was very unsettling.
“When I became suspicious and eventually found out I had been scammed, I was angry that anyone could have access to such details in the first place.
“It is appalling that this type of person is out there and willing to try and profit from other people.”
The victim, who asked not to be named, told how she was asked to download an app on her phone that allowed her scammer to gain access to all sorts of confidential information.
Police say there has been a worring rise in phone call and email scams pretending to be from banks or other financial bodies, advising people that their accounts have been compromised.
The calls request an immediate transfer of funds into an account the scammer provides.
Chief Inspector Kevin Lammie, of Ayrshire police, said: “Sadly, we’re aware of cases where people lose significant sums of money to cold calling scams across Ayrshire and we would urge people to take steps to ensure both themselves and family members are protected.
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“The people who perpetrate this kind of scam go to great lengths to appear genuine but it is important not to trust any unexpected correspondence.
“Never pass your personal or financial details to anyone unless you’re clear who they are and why they require that information.
“If you feel the need to reply to correspondence to check the authenticity of a contact, please, only use the company’s verified official website and the communication methods detailed upon it.
“Especially where money is being requested, be it physically withdrawing it from the bank or the electronic transferring of it, always stop, think and check with a friend, relative or neighbour before taking any action.
“If the caller is genuine they will understand these precautions and not put pressure on you to act immediately.
“Any victims of such crimes, or anyone with any concerns can contact Police Scotland via 101.”
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