OHIO provides Concur security updates for mobile and web | #emailsecurity


As announced in December, the Concur Mobile App now offers Single Sign On (SSO); therefore, Ohio University will implement a new sign-on method effective May 24, 2021 after 6 p.m. 

The login screens for the Concur website will also change slightly on this date to deliver identical SSO experiences for both the mobile app and the website. This SSO enhancement will deliver an improved user experience and a more secure connection. After 6 p.m. on May 24, users of the mobile app will no longer use a PIN to log in but will need to enter their University credentials (OHIO email address and password).  

You will need to complete the following steps the first time you log-in to both the mobile app and the web:

Mobile Authentication

Concur offers a mobile app to all users. By using this app, you can book and manage itineraries, capture and track mileage, record receipts and create, submit, and approve expense reports. The app is available for download in your phone’s app store. For more details and how-to training, please review the December article. 

When you open the mobile app, you will see the login screen below to enter your OHIO email address.

When you click Next, you will be directed to the OHIO login page. 

Concur on mobile with OHIO sign in

Sign in using your OHIO email address and password and click Next. You will be directed to the Multi-Factor Authentication (MFA) page. If you have selected “remember me for 30 days” in MFA, you may not see this page each time you log in. You’re now ready to work in the Concur mobile app.  

Web Authentication

Once this update is complete, you will see a minor change to your log in process on the web. When you click the Concur link to log in, you will now see the Concur login screen to enter your OHIO email address. Seeing this screen this no longer indicates that there is a system outage; you will now see this every time you log into Concur.  

When you log in for the first time, you may check the Remember me checkbox under the Next button.  By selecting Remember me, you will be able to bypass typing your login information here each time you log in. You will still need to click Next to get to the OHIO sign on screen every time you log in.

Concur web sign in

When you click Next, you will be directed to the OHIO log in screen. Enter your OHIO email address on this page.  

OHIO sign in on web

Sign in using your OHIO email address and password and click Next. You will be directed to the Multi-Factor Authentication (MFA) page. If you have selected “remember me for 30 days” in MFA, you may not see this page each time you log in. You’re now ready to work in Concur.  

Visit the OIT website for more information about using Multi-Factor Authentication. 

Questions? Contact Finance Customer Care at financecustomercare@ohio.edu. 



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