O2 issue urgent scam warning to anyone who receives ‘Flubot’ message | #phishing | #scams | #phishing scams


O2 has issued an urgent warning to customers following a surge in scam texts.

The mobile phone provider has been made aware of the SMS texts, known as Flubot scams, which pretend to be from legitimate businesses.

The Flubot SMS scam is a piece of malware that impersonates other apps on a victim’s phone to steal their banking credentials and other private information.

It spreads through SMS texts and can eavesdrop on incoming notifications, read and write SMS, make calls, and transmit the victims’ entire contact list back to its control centre.

In one text the scammer was pretending to be delivery service, DHL.

The fake text message reads: “DHL: Your parcel is arriving, track here,” and then provides a link to the recipient.

O2 say if you receive anything similar don’t click any links, report it to O2, then delete it.

Actions to take if you believe you have received a Flubot text message

If you believe you have received a Flubot message, O2 customers should forward anything suspicious to 7726 so the links can be tracked.

Signs of a Phishing or Smishing Scam
It’s often easy to spot a scam. Be on the lookout for:

  • Spelling mistakes
  • A ‘from’ email address that doesn’t match the company or organisation
  • A text sent from an unfamiliar sender, such as a normal looking mobile number
  • Demands that you take action straight away or risk having your account suspended
  • A generic ‘dear customer’ header
  • Suspect links with extra letters, numbers or substitutions. For example, a phishing scam trying to imitate O2 might replace the letter ‘O’ with the number zero
  • Requests for sensitive data like usernames, passwords, D.O.B etc.

O2 has set up an advice page on its website so that customers are able to identify scam messages.

It also includes information on how you can report any messages you receive.

For more information see here.



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