The woman’s daughter, Tina Cooney, contacted the bank after her mum received a phone call to say that money had been taken out. She told the group over Twitter: “Hi my elderly mum has had a phone call to say 1000 has been taken from her account.
“I can’t get into her app as it’s telling me there’s a technical fault. Should I be concerned?”
Fraudsters often claim money has been taken out of a person’s account, and then say that the account is unsafe and the rest of the funds need to be moved.
They will then give details of a so-called “safe account” where the victim can hold their money, which is in fact controlled by the scammers.
A real bank representative would never ask a customer to transfer their money into a “safe account”.
Criminals also use this ploy to get people to hand over personal and banking details.
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“If your mum gets any more calls like this, she should check her account and if anything looks wrong get back in touch with us.”
Ms Cooney said in reply: “We will, thank you. Why are people so cruel?”
Lloyds recently warned parents about fraudsters using gaming to trick young people into handing over money or personal details.
Research from the bank found that video game scams are on the rise and families are being encouraged to spot the signs of it as soon as possible.
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Other research from the bank also found that romance scams are on the rise.
The average victim loses £8,655 through the cruel, drawn-out scam where a fake romantic partner urges a person to send them money.
People over 45 are most at risk of romance scams, although victims aged 18 to 24 lost an average of £2,128.
Fraudsters often use social media sites to target people.