LandBank counsels online holiday shoppers vs fraud | #phishing | #scams

STATE-RUN Land Bank of the Philippines (LandBank) urged its customers to be wary of online banking fraud and phishing activities as consumers are expected to shop online this holiday season.

Customers should ignore suspicious e-mails, social-media messages, SMS, links and attachments, especially from unknown senders. It also reminds customers to be wary of fake web sites, social-media accounts and fraudulent transactions by checking and verifying the site’s URL, the sender’s e-mail address, social-media account, or phone number, according to LandBank.

“As online shopping becomes a more prudent option to limit physical contact during this season, we would like to remind our customers to be on their guard against different forms of cyber fraud. The best way to avoid becoming a fraud victim is to stay vigilant by being familiar with the online red flags,” said LandBank President and CEO Cecilia C. Borromeo.

LandBank also advised customers not to share their username or log-in ID and password to anyone, and keep critical financial information private, including the card number, card expiry date, credit verification value, and one-time password.

It said the bank’s representatives will never ask for critical financial information of its customers.

Apart from this, the state-run bank also urged customers to be vigilant of e-mails, text messages, and web sites offering free perks or games in exchange for personal information. Such are designed to steal customers’ hard-earned money and identity.

Reminders and best practices to avoid cyber fraud are also being posted regularly on LandBank’s social-media channels, as well as tips on spotting cyberattacks, preventing different forms of phishing, and keeping online credentials confidential, among others.

For specific tips on spotting phishing scams, the public is asked to refer to this short video from the Information Security Officers Group: (

Customers are also reminded that the official e-mail addresses of LandBank’s Customer Care and iAccess are customercare@mail.landbank.comand, respectively, while its official URL is

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