Kyndryl launches recovery retainer service for cyber attack response | #malware | #ransomware

Kris Lovejoy (Kyndryl)

Credit: Kyndryl

Kyndryl is now offering a “recovery retainer service,” providing its own expert personnel as on-the-ground help to businesses recovering from ransomware and other types of cyber attacks.

The service starts work before attacks happen, however — part of the offering is expert review and remediation of cyber attack preparedness, ensuring that organisations aren’t making easy targets of themselves. If an attack does occur, Kyndryl can provide live expert advice, either virtually or physically at the client’s facilities, to help ensure that critical data can be recovered and systems brought back online with a minimum of fuss.

Lots of companies offer forensics as part of their recovery retainer services, but Kyndryl’s provision of on-the-ground experts to help with recovery is less common. Kris Lovejoy, global practice leader for Kyndryl’s security and resiliency practice, said in a statement that the service is intended as a complement to existing disaster recovery services.

“We need to see a shift in this field, from simply security to one of ‘cyber resilience’,” she said. “The public and private sector need both because today it is no longer a question of whether cyber attackers will breach our defences, but when will they break through and how much damage they will do.”

According to Philip Harris, research director for risk, advisory, management and privacy at IDC, the service dovetails nicely with Kyndryl’s own orchestration and cyber vaulting tools, which were released in April. 

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