iTWire TV speaks with Zebra Technologies sales engineering manager ANZ Daniel Park about the company’s Workforce Connect software.
If you’ve ever been shopping or received packages or been in a warehouse chances are you’ve already seen a Zebra Technologies device. The company provides enterprise mobile computers – small handhelds – for business, scanning, retail, healthcare, and more. It is the device and software that allows staff to walk around a store helping customers with price checks, for example.
Yet, it’s much more, and Zebra’s Workforce Connect software – which can run on all kinds of handhelds, not only Zebra’s devices – puts the full power of a PABX into the hands of your factory and floor workers, as well as your drivers, delivery people, and anyone and everyone.
Daniel Park speaks about the software here and provides a great demonstration of how your teams can stay connected, can assign tasks, and also can remain protected with built-in emergency functionality.
The software makes it super simple for your workers to pick up a handheld, sign in, and be productive wherever they might be. There is a raft of accessories too to suit different needs, such as an earpiece and push-to-talk button for floor workers, or Bluetooth car kits for delivery drivers.
Customers include Woolworths, Coles, K-Mart, Bunnings, and JB Hi-Fi. The JB Hi-Fi models are particularly bright, with the yellow JB colours. Next time you’re shopping take a look at the devices the staff use and see Zebra in action for yourself. Ultimately, the Zebra Technologies ecosystem provides an efficient workflow for your staff to keep in touch, resolve issues, maximise customer service, and more – all from wherever they are. It makes communication free-flowing and can close the communication gap in all kinds of industries.
Zebra Technologies’ Workforce Connect is a SaaS product meaning you continually receive updates. Speak with your local Zebra dealer for more information.
See Dan’s demonstration here:
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