How to Fix ‘Chrome Keeps Freezing or Crashing’ Issue on Windows 10 | #firefox | #chrome | #microsoftedge

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Google Chrome is a fast, easy-to-use, and popular web browser with a large library of accessible applications and extensions. While Chrome is reliable, it is not immune from crashing and freezing. Here’s why Chrome might be malfunctioning and what you can do to fix it and get back to browsing the web.

Google Chrome is a fantastic web browser, but there are times when Google Chrome hangs, crashes, or just stops responding. There are many reasons why these behaviors can occur, so it is important to be very methodical when troubleshooting and trying to fix the problem. This article will guide you through the typical solutions that solve this problem, from the most common problems to the most rare ones.

Make sure there are no internet problems

The first thing to check before worrying about troubleshooting Chrome is if your internet connection is down.

Select the Start menu, type network status, and select the network status system settings.

Make sure the current network status is: You are connected to the Internet.

If the state does not say this, you will need to work on troubleshooting your Internet connection before continuing.

If the status says this, you’ll also want to test the internet connection with a different browser, just to make sure the issue is focused on Chrome only.

If you can’t connect from other browsers as well, then you know that there is still a problem with your internet connection and not with Chrome.

However, if the other browser connects fine, then you know that the problem is with Chrome only, and you can proceed with troubleshooting.

Chrome did not close properly

One of the most common reasons Chrome stops responding is because tabs that it has closed over time never closed the process. Over time, these Chrome processes add up and consume all of your RAM.

Finally, Chrome stops responding completely. This can cause Chrome to hang, freeze, or not open at all.

To see if this is the case, right-click on the taskbar and select Task Manager. In the Processes tab, you will see all the Chrome processes that are still running in memory.

Right-click on the top-level Google Chrome process (the one with the number next to it) and select End Task.

This will shut down all running Chrome processes, free up RAM, and allow you to restart Chrome again.

Before opening Chrome again, it’s a good idea to scroll down the other processes in Task Manager and end any that shouldn’t be running. This can help free up even more RAM space.

Disable all Chrome extensions

Another common problem that causes Chrome to crash or freeze is malicious or poorly designed extensions. When this happens, it is difficult to know which extension is causing the problem.

Because of this, the easiest solution is to disable all the extensions and then enable only the ones you really need one at a time.

  • Launch Chrome. In the URL field, type chrome: // extensions / and press Enter.
  • This will open the extensions page. Deactivate all active extensions.
  • Once the extensions are disabled, restart Chrome.
  • Again, in the URL field, type chrome: // extensions / and hit Enter.

Now, one at a time, enable each extension and restart Chrome.

Once you enable an extension that prevents Chrome from working properly, you have found the problematic extension. Uninstall it to fully repair Chrome.

Use Chrome’s malware scanner

If none of this worked, you may have malware that is interfering with how Chrome works. Chrome has a secret weapon against this; a built-in anti-malware scanner that will scan your computer for troublesome applications.

To use this scanner:

  • Launch Chrome and open Settings.
  • Scroll down and click Advanced to open all settings.
  • Scroll down to the Reset and Clean section and click Clean Computer.

This will open a window where you can start the Chrome malware scan. Just select the Search button to start the scan.

Once the scan is done, it will list all the incompatible apps. Just select the Delete button to the right of the app name to delete it.

Hopefully, once you’ve removed the problematic app, Chrome will start working fine again.

Reset all Chrome settings

If all else fails, you can reset Chrome to its original settings.

This can help because there are times when adjusting the wrong settings can eventually cause problems with Chrome, especially if you are enabling beta features.

You can fix all of that by restarting Chrome.

  • Launch Chrome and open Settings.
  • Scroll down and click Advanced to open all settings.
  • Scroll down to the Reset and Clean section and click Restore settings to their original defaults.

This will open a window with a warning that all Chrome settings will be reset. Just select Reset Settings to continue.

Please note that this will disable all your extensions, clear temporary data, and remove all cookies.

However, it will not erase your bookmarks, history, and saved passwords.

Remove incompatible apps

There are some applications that can interfere with the normal operation of Chrome. Chrome can detect this and list bad apps in a list buried within Chrome’s settings.

Check if there are applications of this type:

  • Launch Chrome and open Settings.
  • Scroll down and click Advanced to open all settings.
  • Scroll down to the Reset and Clean section.

If Chrome has detected incompatible applications, you will see an option listed here as: Update or remove incompatible applications.

Click here to view the list and remove the applications from your computer. After this, Chrome should start working normally again.

Uninstall and reinstall Chrome

Finally, the last resort will be to reinstall Chrome. You may not have to completely reinstall it if a simple repair works.

Select the Start menu, type Control Panel, and select the Control Panel desktop application. In the Control Panel, select Programs and Features.

Find Chrome in the list of installed programs, right-click and select Uninstall.

Final words: How to Fix ‘Chrome Keeps Freezing or Crashing’ Issue on Windows 10

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