Funky Pigeon has suspended orders and written to customers after the greeting card company was hit by a cyber attack.
Customers who have placed orders in the past 12 months are being informed by email about the attack. Funky Pigeon says “no customer payment data” is at risk.
The company also says it does not believe passwords have been compromised. It has taken its systems offline as a “precaution” and was not taking orders on Tuesday morning.
Funky Pigeon said in a statement: “As soon as we discovered the incident last Thursday, we launched a forensic investigation led by external experts to understand the incident and whether there has been any impact on customer data.
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“We are currently investigating the extent to which any personal data – specifically names, addresses, e-mail addresses and personalised card and gift designs – has been accessed. We take the security of customer data extremely seriously and we have temporarily suspended any new orders via the website.”
Funky Pigeon said it has informed relevant regulators and law enforcement authorities about the breach. It promised to review and update its security protocols.
“We would like to sincerely apologise to our customers for any concern or disruption this may cause, and reassure them that our teams are working around the clock to investigate and resolve this incident,” the company added. “As our investigation progresses, we will provide further updates to customers and other affected parties as necessary.”
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