DVLA’s urgent scam warning as drivers hit by phishing texts and fake emails | #socialmedia


The DVLA has issued an urgent warning to drivers to be on the lookout for new scams doing the rounds.

It says that fraudsters are promising £1million in fake emails as part of scams involving cloning bank websites and sending out bogus texts asking for unpaid Hermes parcel fees.

According to a MirrorOnline report, they are using branding and trusted service providers to dupe people out of money, including sending out links which ask for login and bank details.

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One of the latest scams claims to be from the Driver and Vehicle Licensing Agency (DVLA), which is government body which holds details of millions of driver and vehicle records reports the Liverpool Echo.

In a bid to make people aware of the scam, the DVLA itself posted on social media site Twitter: “Watch out for ‘phishing’ text or email messages, like these.

“DVLA will never ask you to reply, give personal or bank details or ask you to log into an account.”

The Tweet went on to add: “The government organisation added: “New scams crop up all the time and you may be the next target. Make sure you use http://GOV.UK for DVLA services and information.

“Report misleading websites, emails, phone numbers, phone calls or text messages you think may be suspicious.”

In a bid to help drivers be aware, here are some of the most common DVLA scams:

DVLA vehicle tax refund scam

Staying true to their roots and luring people in with the promise of free money, some scammers have taken to telling customers they’re owed a refund due to overpaying vehicle tax.

But, it comes with the catch of clicking a cleverly disguised link where your personal details, and possibly money, will be stolen.

An example said: “After our recent annual calculations, you have overpaid by £103.07. Please follow our link in order to claim your refund.”

DVLA final request text scam

Among the increasingly common text scams are messages telling people that the DVLA has been trying to contact them and encouraging them to click the link. Simple advice: don’t.

One such scam says: “FINAL REQUEST: DVLA Swansea have been trying to contact you. Click below for more information.”

DVLA not up-to-date with vehicle tax scam

A similar scam involves an email, reference number included, warning customers that they are not up to date with their vehicle tax.

If you have been sent a scam text or email, you are encouraged to report it. You can find information on how to report this to the National Cyber Security Centre or Action Fraud here.

It’s not too late to recover lost money or data if you have fallen victim to these scams, so always act quickly and alert your bank and authorities like Action Fraud, the UK’s national reporting centre for fraud and cybercrime.

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DVLA failed payment scam

Scammers send emails to customers warning them that their vehicle is no longer taxed, and inviting them to click a link where they can rectify this.

The messages often say words along the lines of: “Your latest payment for your vehicle tax failed because there is not enough money on your debit card.”

Other phrasing includes: “Your bank has declined twice the latest direct debit payment. If you will not update your information, your vehicle is no longer taxed.”

The best way people can avoid becoming a victim of fraudsters, according to Action Fraud, is to use strong passwords made up of three random words with special characters, and having a different password for email, banking and social media.

People can also store these login details on their browser so you they don’t have to spend time trying to remember the right one.

Also, people are being encouraged to turn on two-factor authentication, regularly update your devices to fix defence weaknesses, and backup your tablets, laptops and mobiles in case your personal data is lost or stolen.

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