Do not fall for this PAN fraud; HDFC Bank issues alert to customers | #phishing | #scams


Do not fall for this PAN fraud. HDFC Bank shares details

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HDFC Bank customers to a fraud in which cheats send a link via SMS or e-mail asking the receiver to update PAN card information by clicking the link.

“#GoDigitalGoSecure and never click on unknown links asking you to update your PAN card details,” the bank tweeted recently.

This is known as a ‘phishing’ scam in which fraudsters create a third-party phishing website which looks like an existing genuine website, such as – a bank’s website or an e-commerce website or a search engine, etc. Links to these websites are circulated by fraudsters through SMS, social media, email, Instant Messenger, etc. Many customers click on the link without checking the detailed Uniform Resource Locator (URL) and enter secure credentials such as Personal Identification Number (PIN), One Time Password (OTP), Password, etc., which are captured and used by the fraudsters.

Precautions against phishing attacks

  • Do not click on unknown, unverified links and immediately delete such SMS, emails sent by unknown senders to avoid accessing them by mistake in future.
  • Unsubscribe the emails providing links to a bank, e-commerce, or search engine website and block the sender’s e-mail ID, before deleting such emails.
  • Always go to the official website of your bank, or service provider. Carefully verify the website details, especially where it requires entering financial credentials.
  • Check for the secure sign (https with a padlock symbol) on the website before entering secure credentials.
  • Check URLs and domain names received in emails for spelling errors. In case of suspicion, inform.

There has been a surge in usage of digital payments which gained further momentum during the Covid-19-induced lockdowns. However, as the speed and ease of doing financial transactions has improved, the number of frauds reported in retail financial transactions have also gone up.

Fraudsters have been using innovative methods to defraud the common and gullible people of their hard-earned money, especially the new entrants in the use of digital platforms who are not entirely familiar with the techno-financial eco-system.



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