Cyberattack causes problems for some VOIP phone system owners, customers | #government | #hacking | #cyberattack


An apparent cyberattack left some businesses and government offices dealing with sporadic phone outages and other service problems.For the last two days, Boscawen town administrator Alan Hardy told WMUR inbound and outbound calls have been hit or miss on its VOIP, or voice over internet protocol phone system.“It seems to be just certain hours. It cleared up yesterday afternoon and started again this morning late morning,” Hardy said on Wednesday.One tech expert said a denial of service attack against a company called Bandwidth.com is to blame. Too many requests being sent to servers all at the same time, which causes the system to slow down.“A hacker or threat actor then will take control of millions of computers and then direct these computers to send these attacks forward to the target,” said Paul Mataruso, owner of DHI Technical Services, which provides IT solutions to local businesses. “It starts around nine o’clock every morning and ends around five o’clock, so they target it on purpose,” he said.A statement on Bandwidth.com’s website said, “We are working around the clock to support your teams and minimize the impact of this attack.” Mataruso said it’s not clear where the hack is coming from and a motive remains unclear.Hardy said that residents who need to reach town administration can do it through the town’s website.

An apparent cyberattack left some businesses and government offices dealing with sporadic phone outages and other service problems.

For the last two days, Boscawen town administrator Alan Hardy told WMUR inbound and outbound calls have been hit or miss on its VOIP, or voice over internet protocol phone system.

“It seems to be just certain hours. It cleared up yesterday afternoon and started again this morning late morning,” Hardy said on Wednesday.

One tech expert said a denial of service attack against a company called Bandwidth.com is to blame. Too many requests being sent to servers all at the same time, which causes the system to slow down.

“A hacker or threat actor then will take control of millions of computers and then direct these computers to send these attacks forward to the target,” said Paul Mataruso, owner of DHI Technical Services, which provides IT solutions to local businesses.

“It starts around nine o’clock every morning and ends around five o’clock, so they target it on purpose,” he said.

A statement on Bandwidth.com’s website said, “We are working around the clock to support your teams and minimize the impact of this attack.”

Mataruso said it’s not clear where the hack is coming from and a motive remains unclear.

Hardy said that residents who need to reach town administration can do it through the town’s website.



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