However, the BBB said don’t click the link in the text!
“The text message is not from Amazon and it is the latest in a long list of impersonation scams that have been happening since the start of the pandemic, often using Amazon’s brand. The bogus raffle and suspicious link are part of a con used to trick people into visiting a phishing website, where they unwittingly share account credentials as well as personal and financial information with fraudsters.”
According to Amazon, any customer who receives a questionable email, text or call from a person impersonating Amazon or an Amazon employee should report them to Amazon customer service.
Amazon investigates these complaints and will take action, if warranted. You can submit suspicious information to email@example.com. Amazon also offers a page to help identify if an email, text or phone call is really from Amazon.
In 2020, BBB received 771 reports of scams impersonating Amazon; it was the second most-impostored brand (after the Social Security Administration) based on consumer reports to BBB Scam Tracker.
However, scammers are also sending similar texts impersonating other popular brands like Netflix, where they ask for your password, username, or a payment method. Regardless of who they pretend to be, consumers should not reply or click on the link.
For more information on the scam, click here