Amazon customers hit by scam which accesses your bank account | #phishing | #scams


Amazon customers have reported receiving emails seemingly from Amazon themselves stating that their account is locked and they must update their personal details.

However, when the customer clicks the email link, it asked for account and bank information, and it is a well constructed scam.

An Garda Síochana told RSVP Live that these sort of scams have become more and more popular as people turned to online shopping during the Covid-19 pandemic.

“Brexit and the Covid-19 pandemic has added a new dimension also as the business model of the fraudster changes with the social environment,” a Garda representative said. “The increase in online shopping and deliveries has also create greater opportunities for the fraudster.”

They added: “An Garda Síochána wish to advice members of the public of smishing/vishing/phishing fraud. The most prevalent types are purporting to be from your bank, or other financial institution, where you are invited to click a link, which brings you to a cloned website, subsequently looking for your pin. They may also seek other personal data.”

These Amazon emails have not been sent by the company. This message was a well-constructed phishing email, meant to solicit account and debit/credit card information. If you receive a similar message, do not click on any buttons or links in it. Instead, if you want to check your account, contact Amazon Customer Service by phone or email.

In general, there are a variety of ways to verify an email sender’s address. In mail applications like AOL and Gmail, hover over the address before you open the message. If the address looks bogus, don’t open it. If you have opened it and are suspicious, try clicking on “FORWARD.” The real sender’s address may appear in the header information.

Lastly, you can and should report such phishing email to the institution they claim to be coming from.

The Advice from the Garda National Economic Crime Bureau (GNECB) is:

• Never click on a link of an unsolicited text
• Never give away personal data like PIN number, card numbers, passwords, one time codes
• Banks would never request a customer return a card to the bank in such circumstances
• Be very wary of cold calls – just because the number looks Irish does not mean it is – fraudsters use VOIP numbers
• If you are concerned hang up and ring your bank/service provider from a number advertised in the phone book or on your bill
• If you are expecting a delivery and receive such a text, be very careful. Contact the delivery service

Gardaí would advise people not to respond to such texts or emails, to make screenshots of the texts or emails received and delete them and to report it to the bank or relevant company and local Garda station.





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