What role do imaging informaticists play in the planning and recovery phases of cyberattacks? A growing one, according to a virtual session presented at the Society for Imaging Informatics in Medicine’s annual conference.
Explaining that both cyberattack planning and mitigation measures are very much a collaborative effort between informaticists, IT professionals, vendors, technologists, radiologists and several other departments, Sylvia Devlin, RT(R), MS, Director of Clinical Applications Operations for Radiology Partners and Po Hao Chen, MD, Chief Imaging Informatics Officer for Cleveland Clinic Foundation, both shared their firsthand experiences with continuing operations following a ransomware attack.
Devlin, a long-time technologist herself, described the immediate aftermath following cyberattacks as “complete gridlock in imaging,” but explained that while some decisions after an attack are inevitably reactive her experience with such helped her to learn how to plan for unplanned downtime in the future.
Here is some of the advice Devlin and Chen have for facilities/departments that might be preparing their own protocols for outages: